by Sophie | Mar 25, 2024 | Design and Branding, Web Development
With the landscape of social media algorithms growing ever more volatile, it’s become more important than ever to have a good home for your online presence. Having a website gives your business a solid, centralised base – a one stop shop for customers to find out all they need to know about who you are, and what services and products you offer. More importantly, a website gives you absolute control over your content and messaging to customers. With your own website, you don’t have to worry about a platform changing significantly in a way that could negatively impact your business model, something that is increasingly becoming a regular occurrence for many businesses with an online presence spread across various social media platforms.
In 2024, there are more ways to build and design a website than ever before. The good news is, you don’t have to be an amazing artist or designer to be able to build an amazing looking website. Regardless of the platform you choose and how technical your web build is, fundamental design principles can help take your website to the next level.
Whether you’re building from scratch or using a pre-made layout – Here are 5 tips that can help you improve your website design:
Think of the Customer Journey

Good web design isn’t just about the overall appearance of your website – it’s also about the structure, and how you navigate it.
In marketing, there is a strategy structure known as a ‘funnel’. The marketing ‘funnel’ shows the steps of interaction a customer is guided through to reach your desired goal – whether that’s a sale, or engagement with a particular post or platform. A common marketing funnel looks something like this:

Good web design operates on a similar structure. Most websites have a particular goal or purpose – whether that’s to signpost customers to other services, to sell via ecommerce, to function as a blog, or more. Regardless of the purpose of your website, It’s important to take visitors on a journey through the site to tell people who you are, the services you have to offer, and how people can get in touch with you. This can be achieved with the layout and design of your website!
All websites should have a solid Home Page – which acts as the landing page for all other areas of your website. Your homepage should have a clear ‘Hero’ section, with a clear description and introduction to who you are and what your business is. The rest of the page can then be dedicated to signposting other areas of your site – whether that’s a product page, your blog, or how to get in touch with you.
A good overall website hierarchy can look something like this:

In this example, the homepage is the primary landing page. Then all other pages link from the homepage to other category pages. These could be product hubs, a blog, a service landing page or a contact page. Under these category pages can sit other sub categories – like specific product pages, blog articles and more.
Following this top-down, hierarchical website structure not only takes your customer through an easy-to-follow journey through your site. It also follows good SEO design practice, which helps boost your website’s level in search engine rankings, making your website easier to find.
Keep Your Design Consistent Throughout

It’s really tempting when designing a new website to use multiple different styling options and different layouts on every page. It’s easy to fall into a trap of thinking that variety will add excitement to a web design, and make it more interesting for customers. Often, this can lead to the opposite outcome. A website full of conflicting fonts, colours and layouts can create a confusing user experience, which can reflect poorly not just on your website, but your business as well.

When choosing designs for your website – make sure you use the same fonts, colours and themes throughout. Your website is an extension of the other aspects of your business, so it’s important to make your web design consistent with any other branding you might have. Do the fonts and colours on your website match up with the ones you’re using on business cards, or other stationary you own?
Most modern web themes and layouts available online have a good selection of these pre-selected, so do research to find the ones that best suit your websites and business.
Think Accessibility

A Screenshot of the CMO Paris Homepage – https://www.cmoparis.com/la-marque/
In recent years, web designers have begun to experiment a lot more with websites. After years of very minimal, stripped back web designs – developers and designers are now playing with animations, scroll effects and transitions a lot more.
The end result of this has lead to a lot of very cutting edge, exciting web design. However, some of these website experiences can be difficult to navigate for users who might not explore the web with a traditional mouse-and-keyboard setup. Elements like Parallax scrolls, videos and complex animations can add hefty loading times for users who might not have the fastest technology or internet connection to access them.
As these trends become more widely in-demand, website templates and pre-built layouts are also now beginning to appear with similar complex layouts and animations. Even more ‘static’ web layouts can often sometimes be difficult to navigate for those who use assistive technology – with missing alt text, lack of tab navigation, and flattened text unreadable via screen readers.
When Designing a website for your business, it’s important to ensure that your website is accessible for anyone who might visit it. It’s better to have a more stripped-back website that is clear and easy to navigate than it is to have an exciting, heavily customised one that is a nightmare to look through. Avoid heavily-animated pre-built layouts where possible. Use animations and videos in sparing quantities, and make sure that none of your design choices are made in sacrifice of accessibility.
Design Heuristically

A Screenshot of the Sainsbury’s Homepage – https://www.sainsburys.co.uk/
Every person browsing the internet can visit hundreds, sometimes thousands of different websites. Most businesses these days have some degree of online presence – be that Supermarkets, major high street retailers, to ecommerce giants with only online outlets such as Amazon or Temu.
Through browsing the web, we all subconsciously pick up habits based on the things we most commonly interact with. Over time, these habits become expectations. Within a few seconds, we can use quick assessment to make judgements about what kind of business a website is for, how that website should function, as well as what kind of services or information we can expect to find there. This is what is known as Heuristics – or, Heuristic Behaviour. Patterns of habits, behaviours, or expectations we form without thinking, based on repeated experiences.
We can use Heuristics to help design a website experience that communicates the type of business you are to a customer subconsciously. This can be helpful, as it can handle a lot of the legwork required to make customers to develop a sense of familiarity with your business and website, in a very small window of time.
If you are a tech business, for example – your customers may already have an experience of other similar tech companies or brands in your field. Researching companies like Apple or Dyson, and identifying the ways they layout and sell their products can be helpful in establishing design patterns that could work for your own website.
The goal isn’t to copy their branding or website verbatim – it’s to identify patterns, signifiers and layouts that you can use when designing your own website to help communicate to customers what kind of business you are, without them having to consciously think about it.
Think Responsively

These days, people access websites on a vast range of devices and screen sizes. Your website could potentially be viewed on a large 4K display, or a small mobile phone screen, and many different sizes in between.
When designing a website, it’s important to ensure that your layout throughout is responsive. This means that your website has no fixed asset sizes (like hard-coded pixel limits), and that the layout and contents on your webpages can be moved freely to different dimensions and sizes, depending on the screen view.
This can seem overwhelming when first encountered. It can be frustrating to design a beautiful layout for a desktop view, only for the same layout to break entirely when viewed on a mobile screen.
In web development, a common design approach is known as ‘Mobile first’ design. This means that all your web pages should be designed from the mobile screen first, then scaled upwards to work across tablet and desktop views after.
Luckily, most modern web design platforms and web templates are built with responsive views in mind. If you aren’t a web designer, it can be helpful to use a pre-built theme, or some of the in-built site builder features to make sure your website is kept responsive without needing to handle the layouts manually yourself.
When choosing layouts and themes, always research how responsive they are. Don’t just rely on your website looking good in one particular view. You can use your browser’s in-built inspection tools to view how your website looks across multiple screens, and make adjustments to your layouts as needed.
Web Design & Development with Brand Ambition
At Brand Ambition, we help businesses get the most out of their websites. If you’re looking for web design support – whether it’s to update a previous site, or start a new one from scratch, we can help you every step of the way. Get in touch with us for further information on all of our web design and development services.
by Lex | May 4, 2023 | Design and Branding, Market Analysis, SEO, Social, Strategy
As the legal industry becomes increasingly competitive, law firms are searching for ways to differentiate themselves and attract more clients.
One effective strategy is content marketing, which involves creating and sharing valuable, relevant, and consistent content to attract and retain a defined audience. By providing helpful information and insights, law firms can establish themselves as thought leaders in their field and build trust with potential clients.
In this blog post, we will explore the power of content marketing for law firms, including why it’s important, how it can benefit your firm and best practices for creating a successful content marketing strategy. Whether you’re just starting out with content marketing or looking to improve your existing efforts, this post will provide valuable insights to help you succeed.

1. Building Trust and Authority Through Content Marketing
For law firms, building trust and authority is essential in order to attract and retain clients.
One effective way to accomplish this is through content marketing. By creating informative and valuable content that addresses the legal needs and interests of your target audience, you can establish yourself as a thought leader in your field and build a reputation as a trustworthy and reliable source of legal information.
To build trust and authority through content marketing, it’s important to focus on the needs and concerns of your target audience. This can involve creating blog posts, articles, videos, and other content that addresses common legal questions and issues.
Additionally, your content should reflect your law firm’s unique personality and brand values, so that potential clients can get a sense of who you are and what you stand for.
In addition to creating great content, it’s important to distribute it effectively. This can involve using social media, email marketing, and other tactics to promote your content and reach a wider audience.
By using a strategic approach to content distribution, you can increase your reach and build trust and authority with your target audience.
Slater and Gordon’s YouTube channel is an excellent example of how law firms can use video content to connect with their target audience and build trust and authority. The channel features a wide range of videos on various legal topics, including personal injury, medical negligence, and employment law.
One particularly effective type of video content that Slater and Gordon creates is client testimonials. These videos feature interviews with clients who have successfully used the firm’s services to resolve their legal issues.
By sharing real-life stories of how they have helped clients achieve positive outcomes, Slater and Gordon has been able to establish themselves as a leading provider of legal services in their areas of focus.
In addition to client testimonials, they also create informative videos that explain legal concepts and processes in a clear and accessible way. For example, they have videos that provide guidance on what to do after a car accident, how to make a personal injury claim, and what to expect during an employment tribunal.
By using video content to engage with their target audience, Slater and Gordon has been able to build trust and authority as a leading provider of legal services in their areas of focus.
Their YouTube channel has become a valuable resource for people seeking legal advice and information, and has helped them to establish themselves as a trustworthy and reliable source of legal information.

2. Establishing Your Law Firm as a Thought Leader in the Industry
Positioning your law firm as a leading authority in the industry through thought leadership. can be a powerful tool to differentiate your firm and stand out from the competition.
Being recognised as an authority in your area of practice can help you attract and retain clients, improve your reputation and credibility, and ultimately grow your business.
To become a thought leader, you need to focus on building expertise in your area of practice and sharing your knowledge and insights with others.
This can be achieved through a variety of channels, including publishing articles and whitepapers, speaking at conferences and events, hosting webinars and podcasts, and engaging with your audience on social media.
One effective way to establish thought leadership is to identify and capitalise on industry trends and hot topics. By staying up-to-date on emerging issues and trends, and sharing your thoughts and opinions on them, you can position yourself as a go-to resource for your clients and peers.
This can also help you anticipate and adapt to changes in the industry, ensuring that your firm stays ahead of the curve.
Mishcon de Reya is a London-based law firm that has built a strong reputation for its expertise in litigation and dispute resolution.
The firm has been able to establish itself as a thought leader in the industry by taking a proactive approach to sharing its expertise with others.
It regularly publishes articles and thought leadership pieces on its website and in industry publications, providing insights and analysis on a range of legal topics.
In addition to its thought leadership content, Mishcon de Reya has also been active in speaking at conferences and events, and hosting webinars and podcasts.
By engaging with audiences in a variety of formats, the firm has been able to expand its reach and build a loyal following of clients and peers who value its insights and expertise.
Another key aspect of thought leadership is building a strong personal brand. This involves creating a consistent and recognisable image that reflects your expertise, values, and personality.
By building a strong personal brand, you can enhance your credibility and visibility, and create a loyal following of clients and fans who trust and admire you.

3. How to Create Effective Content for Your Law Firm
Creating effective content is an essential part of building a successful law firm marketing strategy.
Content that resonates with your target audience can help you attract and retain clients, establish your firm as a thought leader in the industry, and ultimately grow your business.
Here are some tips and best practices for creating effective content for your law firm:
- Understand your audience. The first step in creating effective content is understanding your audience. Who are your ideal clients? What are their pain points and challenges? What type of content do they find most valuable? By answering these questions, you can tailor your content to address the specific needs and interests of your target audience.
- Focus on quality over quantity. While it’s important to create content on a regular basis, it’s even more important to ensure that your content is high-quality and valuable. Avoid creating content just for the sake of creating content. Instead, focus on providing real value to your audience with insights and perspectives that they can’t find elsewhere.
- Be consistent. Consistency is key when it comes to creating effective content. Establish a regular publishing schedule and stick to it. This can help you build momentum and keep your audience engaged over time.
- Mix up your content formats. Variety is important when it comes to creating effective content. Don’t just rely on written blog posts. Experiment with different formats such as videos, podcasts, infographics, and social media posts to keep your content fresh and engaging.
- Optimise for search. Search engine optimisation (SEO) is important for ensuring that your content is discoverable by your target audience. Research keywords and phrases that your audience is searching for, and incorporate them into your content in a natural and meaningful way.
- Promote your content. Creating great content is only half the battle. You also need to promote your content effectively to ensure that it reaches your target audience. Share your content on social media, in email newsletters, and through other channels to maximise its reach and impact.
By following these tips and best practices, you can create effective content that resonates with your audience and helps you achieve your marketing goals.
Remember to stay focused on providing real value to your audience, and to be consistent and strategic in your approach to content creation and promotion.

4. Using SEO to Optimise Your Law Firm’s Content Marketing Strategy
Search engine optimisation (SEO) is a critical component of any law firm’s content marketing strategy. By optimising your content for search engines, you can increase your visibility and attract more potential clients to your website.
To do this, the first step is to research relevant keywords and phrases. Identify the keywords and phrases that your target audience is searching for, and incorporate them into your content in a natural and meaningful way.
By doing so, you can increase the chances of your content showing up in search engine results for those keywords.
Once you have identified your target keywords, it’s important to optimise your content accordingly. This includes incorporating your target keywords into your headlines, subheadings, and body copy, as well as optimising your meta descriptions and title tags.
Meta descriptions and title tags are important because they provide a brief summary of what your content is about and are often the first thing that users see in search engine results.
By optimising these elements, you can increase the likelihood that users will click through to your website.
While SEO is important, it’s equally important to focus on creating high-quality content that provides real value to your target audience.
Avoid keyword stuffing and other black-hat SEO tactics that can hurt your credibility and reputation. Instead, focus on creating content that answers your target audience’s questions, provides valuable insights, and establishes your law firm as a thought leader in your industry.
Backlinks are a key factor in determining your website’s authority and ranking in search engine results.
Focus on building high-quality backlinks from reputable sources to boost your website’s authority and visibility.
This can be done by creating guest blog posts for other websites, participating in online forums and communities, and building relationships with other industry thought leaders.
If your law firm primarily serves clients in a specific geographic area, it’s important to optimise your content for local search.
This includes incorporating location-specific keywords into your content, as well as creating local business listings on platforms like Google My Business. By doing so, you can increase the visibility of your law firm to potential clients in your local area.
By incorporating these SEO best practices into your law firm’s content marketing strategy, you can improve your website’s visibility and attract more potential clients to your business.
Remember to focus on creating high-quality, valuable content that resonates with your target audience, and to stay up-to-date on the latest SEO trends and best practices to stay ahead of the competition.

5. Leveraging Social Media to Amplify Your Law Firm’s Reach
Social media platforms offer a powerful way to amplify your law firm’s reach and connect with potential clients.
By leveraging social media effectively, you can increase your visibility, establish your law firm as a thought leader in your industry, and drive more traffic to your website.
Here are some tips for leveraging social media to amplify your law firm’s reach:
- Choose the right platforms. There are many social media platforms available, each with its own strengths and weaknesses. To leverage social media effectively, you need to choose the right platforms for your law firm. Consider your target audience and which platforms they are most active on. For example, if your law firm primarily serves business clients, LinkedIn may be a more effective platform than Instagram.
- Create high-quality content. To engage your social media followers and attract new ones, it’s important to create high-quality content that provides real value. This could include blog posts, infographics, videos, and other types of content that are relevant to your target audience. By creating content that resonates with your followers, you can increase engagement and build a loyal following.
- Engage with your followers. Social media is a two-way conversation, so it’s important to engage with your followers and respond to their comments and questions. This can help to build trust and establish your law firm as a credible and approachable authority in your industry. Additionally, engaging with your followers can help to increase the reach of your social media posts by encouraging shares and likes.
- Measure your results. Like any marketing strategy, it’s important to measure the results of your social media efforts. Use social media analytics tools to track engagement, reach, and other metrics, and use this information to optimise your social media strategy over time.
By leveraging social media effectively, you can amplify your law firm’s reach and connect with potential clients in a powerful way.
Remember to focus on creating high-quality content, engaging with your followers, and using the right platforms and tools to achieve your goals. With the right strategy, social media can be a powerful tool for growing your law firm’s business.

6. Measuring the Success of Your Law Firm’s Content Marketing Efforts
Measuring the success of your law firm’s content marketing efforts is critical for optimising your strategy and ensuring that you’re getting the best possible results from your investment.
Here are some key metrics to track when measuring the success of your law firm’s content marketing efforts:
- Website traffic: One of the most important metrics to track is your law firm’s website traffic. By monitoring how many people are visiting your website and which pages they’re spending the most time on, you can get a sense of how effective your content is at attracting and engaging potential clients. Additionally, you can track how website traffic changes over time and correlate those changes with specific content marketing campaigns.
- Conversion rates: Another key metric to track is your law firm’s conversion rates. This could include how many people fill out a contact form or sign up for a newsletter after visiting your website. By tracking conversion rates, you can get a sense of how effective your content is at driving potential clients to take specific actions.
- Social media engagement: Social media platforms offer a powerful way to distribute your law firm’s content and connect with potential clients. By tracking social media engagement metrics, such as likes, shares, and comments, you can get a sense of how well your content is resonating with your target audience. Additionally, you can track changes in social media engagement over time and correlate those changes with specific content marketing campaigns.
- Search engine rankings: Search engine optimisation (SEO) is critical for ensuring that your law firm’s content is discoverable by potential clients. By tracking your law firm’s search engine rankings for relevant keywords, you can get a sense of how effective your content is at driving organic traffic to your website. Additionally, you can track changes in search engine rankings over time and correlate those changes with specific content marketing campaigns.
- Return on investment (ROI): Ultimately, the success of your law firm’s content marketing efforts will be determined by the ROI you achieve. By tracking the costs associated with creating and promoting your content and comparing them to the revenue generated by new clients, you can get a sense of the ROI of your content marketing efforts. Additionally, you can compare the ROI of different content marketing campaigns to identify which ones are most effective at driving new business.

Key Takeaways
- Content marketing can help law firms differentiate themselves and attract more clients.
- Building trust and authority through content marketing involves creating valuable content that addresses the legal needs and interests of your target audience, reflecting your law firm’s personality and brand values, and distributing your content effectively.
- Using video content, such as client testimonials and informative videos, can be an effective way to engage with your target audience and build trust and authority.
- Establishing your law firm as a thought leader in the industry involves building expertise in your area of practice and sharing your knowledge and insights with others through various channels, such as publishing articles, speaking at events, hosting webinars and podcasts, and engaging on social media.
- To create effective content for your law firm, it’s important to understand your audience, tailor your content to their needs and interests, use a variety of formats, such as articles, videos, and social media posts, and focus on quality over quantity.
- It’s also important to track your content marketing efforts, analyse your results, and make adjustments as needed to optimise your strategy.

Feeling Inspired?
Take your law firm to new heights! It’s time to revamp your marketing strategy and set yourself apart in the crowded industry. Let’s make it a reality. Email us and let’s chat about unleashing your full potential!